Six layers, one architecture.

Select a layer to see what it relies on and what it serves.

Explanatory model · not an implementation specification

Shared business context and data services

One record of the business and its history, read by every application.

Relies on
ControlsFoundation
Serves
ApplicationsWorkflowsAgents

Agents that work inside the rules.

Assigned to workflow steps, acting for a role, with people approving where rules require it.

A woman studies a chart on her laptop, pen in hand.Illustrative interface with sample data
Step 7 of 7 · RecordReplenishment agent
Agent
Replenishment agent
Acted for
Buyer role
Relied on
Stock, lead times, terms
Approved by
Dana Ruiz
When
May 7, 2026 · 10:42
  • Acts for a role, never beyond it
  • Proposes; people approve
  • Every action recorded

Entered once. Read wherever it is needed.

Records leave the platform only through integrations agreed for the engagement.

Illustrative interface with sample data
  1. An order is entered once, where the work happens.
  2. It becomes part of the shared record.
  3. Finance invoices from the same record.
  4. The invoice joins the record it belongs to.
  5. Reports read the source, not a copy.
  6. Leaving the platform starts with a permission check.
  7. It goes only to an approved external system.
  8. The payment comes back through the same check.
  9. It is matched on the record, with its history kept.
Colleagues around a table of charts and documents, seen from above.

Operated with discipline.

No uptime figures here. Where service levels are supported, they are agreed in the contract.

  • DeploymentPlanned releases, each with a way back.
  • TestingWorkflows tested against the rules they enforce.
  • MonitoringDesigned to surface errors and failed steps.
  • MaintenancePlanned, and communicated as agreed.

Adapt it without rebuilding it.

Most change is configuration. Integration and custom development are agreed per engagement.

  1. ConfigurationSettings, rules, roles
  2. ExtensionFields, forms, reports
  3. IntegrationApproved external systems
  4. Custom developmentScoped separately